Baja Satellite Internet and TV HughesNet satellite Internet systems, HughesNet installation, parts and service for the lower Baja California Sur Mexico region from La Paz to Todos Santos to Las Barilles, La Ribera the East Cape to San Jose del Cabo, and Cabo San Lucas

HughesNet Satellite Internet System Tips

Many rural residents in our service areas of Northern California, Mexico, Latin America and the Caribbean are getting connected to the Internet with HughesNet Satellite Internet systems. When properly installed, HughesNet systems can provide satisfactory performance, equivalent to a DSL or high-speed broadband cable connection. However, many users complain of poor or intermittant performance with their HughesNet system. Here are a few tips and suggestions to try if you're not getting the most out of your HughesNet or DirecWay Satellite Internet System. Please note that most of these tips apply only to the HughesNet DW6000, DW7000 and HN7000S modems:

1. First and foremost, HughesNet does not guarantee its service levels. They advertise only that their service levels can provide "up to" the following speeds (NOTE: Service levels, speeds and FAP limits* subject to change):
SERVICE LEVEL MAX. DOWN MAX. UP FAP Limit* $ PER MO.

Basic

up to 1.0 Mbps up to 200 Kbps 200 MB. $59.99

Power 150

up to 1.5 Mbps up to 200 Kbps 300 MB. $79.99

Power 200

up to 2.0 Mbps up to 300 Kbps 425 MB. $89.99

Small Office

up to 1.5 Mbps up to 300 Kbps 500 MB. $99.99

Business Internet

up to 2.0 Mbps up to 500 Kbps 1,250 MB. $179.99
*Fair Access Policy - Limits the total download amount per day. When the FAP is exceeded, speed will be reduced.
Most likely, your actual speeds will be 50% to 80% of the maximums shown, and can be lower at times depending upon how many other HughesNet customers are online.

2. The standard 0.74 meter (30") DirectWay or HughesNet dish systems owned by many users throughout Northern California, Mexico, Latin America and the Caribbean supports the the first three HughesNet service levels. These levels are generally OK for use by one or two users, but can be slow if you are sharing your system with more than that. It just depends on how and when everyone is using the shared system. You might think of sharing your HughesNet system's capacity like sharing a water supply pipe with your neighbors. If you have a small water pipe serving your neighborhood and no one uses a lot of water at the same time, then everything is fine. But if one or more of your neighbors are "power users" and wash their clothes a lot or leave the hose running all day, then that will affect everyone else's water supply. If they only water at night, you may not notice if you only use the water during the day.

3. In the same way you might be sharing a single HughesNet system with your neighbors, your Hughesnet system is sharing space on the satellite with other HughesNet system owners. When there are a lot of HughesNet users on the same satellite at the same time, usually in the afternoons, then the speed for all of the users on that satellite may slow down.

4. HughesNet has about a dozen satellites than can be seen from the US, and most subscribers are spread out among these satellites. To receive HughesNet service in southern Baja, most of Mexico, and Central America however, these smaller 0.74 meter HughesNet satellite antennas are limited to using just a few satellites; usually SatMex 5 or 6. The traffic on these two satellites can be very congested at times because they're the only two satellites being used for just about every HughesNet system throughout much of Mexico, parts of the Caribbean, and Central and South America.

5. Each HughesNet satellite has a number of frequencies, or "channels," and users are assigned to a specific channel when their system is provisioned by HughesNet. These channels are shared with other users, and some of these channels are more congested than others. Also, as the satellites age, some of these channels may deliver degraded performance compared to others.

6. Certain uses and applications such as audio or video streaming, downloading large files, or receiving updates through the Internet can seriously slow down a HughesNet system. Modern operating systems and many applications are often running in the background and continuously downloading patches and updates. Other users may be receiving these updates at the same time as you, and all this activity can slow down the entire system.

7. HughesNet maintains a "Fair Access Policy" (also known as a FAP). This policy allows each user to download a certain amount of megabytes within a given period of time (For the Access 100 Plan, it's 375 MB total within 24 hours). Once your downloads exceed your FAP threshold, your bandwidth will be throttled back to something around 56 Kbs, about the speed of a regular telephone dial up modem. You can read more about HughesNet's FAP policy here: http://customercare.myhughesnet.com/fap_faqs.htm

Again, using our water analogy, it might help you to think of your available FAP megabytes like the reserve of water in a water storage tank (called a "tinaco" in Mexico). The storage tank may hold 375 gallons when full. But when you empty the tank, the available water coming out of the tank will be limited to no more than the dribble of water going in. Over time, your tank refills and you have more water. In the same way, your FAP allowance recovers over time until you are once again able to use full speed.

OK, so what can you do about any of this?

Of course, contact us if we can help you in any way. Our Chief Technical Consultant, Alan Thompson, is a Authorized HughesNet® Satellite Internet Reseller, and a Certified HughesNet Installer and Repair Technician. With international experience, we understand the unique system needs for getting HughesNet to work outside the United States. References are available upon request.

Remote HughesNet Satellite Internet Assistance by Telephone and Internet

Many HughesNet systems are installed in remote locations where it is difficult to send a technician. Do you need help installing, troubleshooting or repairing your HughesNet system? Do you already have a system and need to have an account setup? We can assist you remotely by telephone or by E mail with "Do It Yourself" HughesNet Satellite Internet system support for installations, system troubshooting or repairs. Please call 530 903 4257, or Contact Us By E mail if we can help you in any way.

About Baja Satellite Internet and TV

Baja Satellite Internet and TV provides HughesNet satellite Internet systems, installation, parts and service for Baja California, Mexico, Central America and the Caribbean. Our Mexican office is located in Todos Santos, Baja California Sur, and we can provide onsite technicians in the region from La Paz to Todos Santos and Pescadero to the East Cape (Los Barriles, La Ribera, Cabo Pulmo) to San Jose del Cabo, and Cabo San Lucas. For a FREE analysis of your Satellite Internet System needs, please call 530 903 4257, or contact us today!

Call Us For More Information: 530 903 4257 or send E-mail to . We will respond at the earliest opportunity.


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Useful Links to Other Satellite TV and Internet Service Providers:

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Skycasters® Broadband Satellite Internet Services - Mobile and VSAT Satellite Broadband Internet for Businesses and has 24/7 tech support and customer service. Platinum and Gold Voice Over IP (VoIP) Satellite Communications service plans for Residential and Business Customers.

WildBlue® Satellite Internet Service - WildBlue offers you high-speed Internet access via satellite in every corner of El Dorado County! Imagine "always on," fast connections to the Internet. No more dialing in. No more delays. No more wondering if high-speed Internet will arrive in the Placerville, California area. Click hare for more information about WildBlue High-Speed Broadband Satellite Internet Service.

HughesNet® Satellite Internet Service - Satellite Internet Provider also known as Direcway and DirecPC is America's best choice for Cheap Satellite Internet Service. Featuring Home, Pro, Pro-Plus, Elite, Elite Plus service plans, speeds up to 5.0 Mbps. Click here for more information about Hughesnet High-Speed Broadband Satellite Internet Service


StarBand® Satellite Internet Service - Services for Small office and Small Business Customers Provides a two-way, always-on Best Satellite Internet Service. Starband Nova and Nova Plus available in select areas throughout the US and Baja California Sur, Mexico.

Dish Network® Satellite TV Service - DISH Network Corporation (NASDAQ: DISH), through its subsidiary DISH Network L.L.C., provides more than 14 million satellite TV customers with the best High-definition satellite TV service, including HD Free for Life. Subscribers enjoy the largest high definition line-up with more than 200 national HD channels, including Local Networks NBC, ABC, CBS, Fox and PBS, the most international channels, and award-winning HD and DVR technology.

Shaw Direct® Satellite TV Service From Canada - Formerly know as StarChoice, Shaw Direct Satellite TV out of Canada provides quality satellite television for the whole family, including US local networks (ABC, NBC, CBS, Fox and PBS) from Detroit, Michigan, Rochester New York, Spokane, and Seattle Washington. Also, Shaw Direct offers HBO, NFL Sunday Ticket and NBA League Pass, along with 70 other sports and movie channels. For a list of available channels, go here: Shaw Direct Satellite TV Programs

VT iDirect® (iDirect) Satellite Internet Systems - VT iDirect, a subsidiary of VT Systems, is transforming the way the world gets and stays connected. The company's satellite-based IP communications technology enables constant connectivity for voice, video and data applications in diverse and challenging environments.. iDirect’s satellite-based IP communications technology enables constant connectivity for voice, video and data applications in any environment.

All product names used on this site, including but not limited to Local Networks NBC, ABC, CBS, Fox and PBS, VT iDirect®, HughesNet®, Starband®, DirecTV®, Direct TV®, Dish Network®, Skycasters®, Shaw Direct®, and DirecPC®, are registered trademarks belonging to their respective companies and owners. Baja Satellite Internet and TV is not directly affiliated or in partnership with any of these companies.

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